[. . . ] The UPX-OS1GB is a 1GB compact flash card containing firmware that will upgrade UPX-2 models running operating firmware versions 1. x to the UPX-2-1GB. With the UPX-2-1GB firmware, the user will have access to applications such as RealPlayer®, Remote Desktop, JavaTM Runtime, Macromedia® Flash® Plug-In, Axis ActiveX® controls, DirectX®, and all of the other features of the original UPX-2. The UPX-OS1GB-MSO is a 1GB compact flash card containing firmware that will upgrade UPX-2 models running operating firmware versions 1. x to the UPX-2-MSO. The UPX-2-MSO adds embedded Microsoft® Office® applications such as Word, Excel, and PowerPoint® to the features included in the UPX-2-1GB. [. . . ] DO NOT cycle the power during this time period unless the license agreement is not displayed within 30 minutes. To continue, use the mouse to click on the "I agree" button. NOTE: The touchpanel will need to be recalibrated after installing the new compact flash card. For instructions on calibrating the touchpanel, refer to the latest revision of the UPX-2 Operations Guide (Doc. NOTE: Once a compact flash card is used on a specific UPX-2 it cannot be used on another unit. Installation Guide - DOC. 6443 1GB Memory & OS Upgrade: UPX-OS1GB(-MSO) · 3 UPX-2 1GB Memory & OS Upgrade Crestron UPX-OS1GB(-MSO) Problem Solving Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www. crestron. com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features. Future Updates As Crestron improves functions, adds new features, and extends the capabilities of the UPX-2, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an "Addendum" in the Download column. 4 · 1GB Memory & OS Upgrade: UPX-OS1GB(-MSO) Installation Guide - DOC. 6443 Crestron UPX-OS1GB(-MSO) UPX-2 1GB Memory & OS Upgrade Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. [. . . ] Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties. Trademark Information All brand names, product names, and trademarks are the sole property of their respective owners. Windows95/98/Me and WindowsNT/2000 are trademarks of Microsoft Corporation. Installation Guide - DOC. [. . . ]